Self Storage FAQ

General de Gaulle Storage – Algiers: Self Storage FAQ

Looking for a Self Storage FAQ to help you get started with the rental process? General de Gaulle Storage – Algiers knows that you will probably have some questions before you can make an educated decision about the storage facility and types of storage you want, and we are determined to make the storage rental process as easy for you as possible. We gathered a list of our most-asked questions, so check below to see if yours is answered. We can answer any further questions in person, over the phone, or by email!

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How can I pay my bill online?

At the top of the General de Gaulle – Algiers website, you will see a button that says “Pay Bill.” Click this button and login to your account. Then click the storage unit in your account to pay its bill. You can also prepay for your upcoming month.

How do I reach someone after hours?

Any urgent messages can be directed to our telephone after business hours. Call 504-393-7221 and press “1” to speak with a representative. Additionally, you can email us at, and we will get back to you as soon as we can.

What discounts do you offer?

We offer a number of different storage discounts for our tenants. You can refer a friend for you and your friend to both receive $50 off your next storage rental. Customers ages 65+ can receive our Senior Discount of 5% off monthly. Active duty military members can receive 10% off monthly. Thank you for your service! Call or email our storage facility today to learn more about our discount programs!

What storage unit size do I need?

Take a look at our online storage calculator for a sizing estimate. Check off the items you are looking to store, and the calculator will give you a storage unit size recommendation for best handling the load. You can start with this reference and then factor in how long you are looking to store and if you think you might need extra space for rearranging stored items as time goes on. Our storage professionals can also assist you by walking through your storage needs and recommending one of our available storage units.

Does renting self storage require a protection plan?

Yes. Protection plans are required when renting with General de Gaulle Storage. We offer protection plans for purchase, or you can provide proof of your own plan. Our experts can help you choose a plan to fit your storage needs.

Do you sell locks at General de Gaulle Storage?

Yes. In our office, we have a large offering of packing supplies for sale. Stock up on locks, as well as furniture covers, boxes, and whatever else you need to securely pack up your belongings for storage.

Can I rent short-term storage with General de Gaulle Storage?

Yes. General de Gaulle Storage offers convenient month-to-month rental arrangements. Rent your storage unit for as little or long as you want!

Do you have movers?

No. General de Gaulle does not offer a moving service, but you can search through our Neighborhood Friends board in store to find local businesses that might be able to assist you. All of these businesses are reliable and have our stamp of approval! Plus, some Neighborhood Friends offer special discounts through us. Find movers, restaurants, laundromats, and more.

Do you have truck rentals?

No. We do not offer any on-site truck rentals, but you can search through our Neighborhood Friends list in store to find a local business that might be able to assist you.

Do you have storage auctions?

No. Currently our storage facility does not hold storage auctions.

Can I live or sleep in a storage unit?

No. Not only do we we not allow you to live or sleep in a storage unit, but it is illegal and extremely unsafe. Storage units do not offer the proper amenities to support a residence. There is no running water, and doors lock from the inside.

When I rent online, can I access my storage unit right away?

Yes. Our contactless storage rentals allow you to complete your rental in minutes, so you can move into your new storage space immediately after the transaction is complete and you get your confirmation email. It is really that easy. Find your storage unit online today!

Can I access my storage unit at any time?

No, but our facility does offer gate hour access beyond normal business hours. Our storage facility’s gate hours are from 6 AM – 10 PM.

Did We Answer Your Self Storage FAQ?

It is our goal at General de Gaulle Storage to answer any questions you may have about the storage process. If you still have questions, please do not hesitate to reach out in person, over the phone, or by email. You will be met with a professional response from our storage experts!

General de Gaulle Storage – Algiers in New Orleans, LA

General de Gaulle Storage – Algiers is your first choice for affordable storage units in New Orleans, LA! Located off of Woodland Highway, in southeast New Orleans, General de Gaulle serves the Old Aurora, Algiers, Timberlane, and Belle Chasse areas of downtown. Choose from amenities that include temperature-controlled, drive-up storage units, outdoor parking spaces for personal vehicles, indoor storage units and more! Additionally, for your security, all storage units are monitored via 24 hour security cameras, with secure keypad access at entryways. Feel comfortable choosing General de Gaulle Storage for your storage needs this year!

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